
Staff quality metrics
In the production of high-quality social welfare and health care services, the competence and well-being of staff are key.
Staff age distribution
The staff age distribution describes the distribution of an organization's employees into different age groups. This metric helps understand the diversity and age structure of the workforce, which is important for human resource planning and development activities. Analyzing the age distribution can also help identify potential skill gaps.
Staff training days
This metric describes how many training days the organization's employees have performed within a certain period. This metric is a key indicator of the organization's commitment to the continuous professional development and updating of its employees' competence. It helps assess the extent of training investments and their allocation, which is essential for maintaining and improving employees' skills and for preserving the organization's competitiveness.
Number of staff
The number of staff is described as a total number (number of staff) and converted to full-time equivalent (person-years). The figures include employees in employment relationships as well as private practitioners. The number of staff provides an understanding of the organization's size and the extent of its resources.
Overall staff survey index
The overall staff survey index is a metric that compiles the results of various sub-areas from the staff survey, providing a comprehensive picture of employees' satisfaction, commitment, and experiences at work. This index helps the organization's management identify the strengths and areas for development in the work environment, enabling targeted measures to improve occupational well-being and efficiency. The overall index is a valuable tool in planning and monitoring the human resource strategy, promoting the organization's long-term success.
Onboarding survey recommendation index
The onboarding survey recommendation index describes new employees' willingness to recommend the organization as a workplace to other people. This index is based on a survey in which new employees evaluate the effectiveness, comprehensiveness, and overall impression of the onboarding process. The recommendation index is an important tool for assessing the success of the onboarding program and its ability to ensure that new employees feel welcome, informed, and ready for their work tasks. A high recommendation index indicates that onboarding is perceived as valuable and supports the rapid integration of new employees into the organization.
Supervisor index
The supervisor index is a metric that evaluates the performance of supervisors from the employees' perspective. The index is based on an annual staff survey, where employees provide feedback on their supervisors' leadership skills, support, communication, and ability to motivate. The supervisor index helps identify strengths and development needs in leadership, which is crucial for developing the organization's leadership culture. A high index indicates that supervisors succeed in their tasks, which promotes job satisfaction and commitment within the organization.
Mehiläinen quality metrics
Explore all our quality metrcis by area using the links below.