Mehiläinen’s customer service is open every day from 6:00 to 22:00.
Our customer service will help you with e.g. the following issues:
The waiting time may be longer in the mornings than at other times.
Our switchboard helps you when you wish to contact Mehiläinen’s clinics, the patient ombudsman or one of our specialists. In matters concerning previous visits, you can call either the switchboard at 010 414 0112 or the number 020 33 4400.
If something prevents you from keeping your appointment, please cancel it no later than the previous day either by phone or through our online appointment booking service using your appointment code. You can cancel your appointment by phone by calling our customer service at 010 414 0200 or the basic rate number 020 33 4400. Call prices
In matters concerning new agreements, you can call our switchboard at 010 414 0112.
In matters concerning current agreements, you can call either the switchboard at 010 414 0112 or the number 020 33 4400.
We record all calls for the purpose of training our customer service employees and for quality assurance purposes. Recordings will not be used for any other purposes or handed over to third parties outside Mehiläinen.