Accessibility Statement

Mehiläinen Oy undertakes to ensure the accessibility of its website according to the Act on the Provision of Digital Services (306/2019) .

This accessibility statement applies to the website.

Accessibility status partly fulfils the level AA of conformance according to the Web Content Accessibility Guidelines (WCAG) 2.1. The work to improve the accessibility of the website is still in progress. This statement will be updated as this work progresses.

Any non-compliances with the criteria and exceptions applied to the criteria are specified below.

Inaccessible content

The content specified hereinafter is not accessible due to the following reasons:

Non-compliance with the Act on the Provision of Digital Services (306/2019) .

(WCAG 1.1.1, 1.2.1, 1.2.2, 1.2.3, 1.2.5) There are no subtitles in all video content available on the website and, in some cases, no corresponding content is available in text format.

(WCAG 1.1.1, 1.3.1, 1.3.2, 4.1.2) Screen readers cannot read the filtered lists of drop-down menus and they are missing a search function.

(WCAG 3.3.2) The field labels of forms are incomplete.

(WCAG 3.3.1, 4.1.3) There are shortcomings in the error messages of forms related to input errors and focus. Some of the error messages are only available in English and they are not instructive.

(WCAG 1.3.5) The input purpose of e-mail fields is not determined programmatically and they do not support the AutoComplete function. Shortcomings in offering a numeric keypad.

Creation of the accessibility statement

Creation method: Effective assessment performed by a third party on whether the website or mobile application fulfils the requirements of directive 2016/2102/EU.

The statement was last revised on 23 September 2020.

Feedback and contact information

You can leave feedback related to the accessibility requirements or request content and information not included within the scope of the directive with our feedback form.

Mehiläinen’s quality assurance team is responsible for processing the requests related to accessibility and its development.

Implementation process

If you notice any issues with the website’s accessibility, please submit feedback to the site’s administrator first. Your feedback will be replied to in 14 days. If you are not satisfied with the reply or you do not receive a reply within two weeks, you can submit feedback to the Southern Finland Regional State Administrative Agency.

Contact information of the supervisory authority

Accessibility monitoring unit:
online form
telephone exchange 0295 016 000