Canceling an appointment at Mehiläinen

You can easily cancel or reschedule your Mehiläinen appointment using the OmaMehiläinen app, the email confirmation message, or by calling our customer service. Cancel your appointment at least 24 hours in advance to avoid a cancellation fee.

Go to OmaMehiläinen Download the OmaMehiläinen application

Customer service and booking

010 414 0200 (local network rate/mobile charge)

Appointment cancellation briefly

You can cancel an appointment online, by phone, in the OmaMehiläinen app, or via the cancellation link in the email confirmation message.
Please cancel the appointment at least 24 hours before the scheduled time to avoid possible cancellation fees. For psychotherapy services, the appointment must be canceled 48 hours before the scheduled meeting.
A fee for the reception visit may be charged for an appointment that is not canceled or canceled too late.

How to cancel an appointment

OmaMehiläinen

You can cancel an appointment in the OmaMehiläinen app or via the cancellation link in the booking confirmation email.

Email

You can cancel an appointment booked online via the cancellation link in the email confirmation.

Customer service

You can also cancel an appointment by phone by calling customer service at 010 414 00 (local network rate/mobile charge). Open 24/7.

Call Customer Service (local network rate/mobile charge)

For dental appointments, you can call 010 273 8000 (local network rate/mobile charge). Open 24/7.

Call Dental Care Customer Service (local network rate/mobile charge)

FAQ Canceling an appointment

You can cancel the appointment in the OmaMehiläinen app, via the cancellation link in the email, or by calling customer service at 010 414 00 (local network rate/mobile charge).

Yes, you can cancel the appointment online using the OmaMehiläinen app or the cancellation link in the email confirmation.

Yes, you can cancel the appointment by calling Mehiläinen's customer service at 010 414 00 (local network rate/mobile charge).

The appointment must be canceled at least 24 hours before the scheduled time. For psychotherapy services, the appointment must be canceled 48 hours before the scheduled meeting.

Please note that an appointment made by phone or at the reception can only be canceled via OmaMehiläisen or customer service.

A fee for the reception visit may be charged for an appointment that is not canceled or canceled too late. More information about cancellation terms.