Data protection at Mehiläinen
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Help us make our services even more accessible
Participate in the development of Mehiläinen's digital services by providing feedback. Your feedback helps us make our services more accessible to all users.
At Mehiläinen, we are committed to ensuring that our digital services are easily accessible to everyone. User feedback plays a central role in the continuous improvement of our services. We actively develop accessibility by listening to the needs of our users and making ongoing enhancements. You can help us make our services even more accessible. User feedback is continuously processed, and we take it into account in the development of our services.
The goal is services accessible to everyone
Accessibility means that anyone can use our services easily, regardless of physical, sensory, or cognitive limitations. At Mehiläinen, accessibility is an integral part of the application development of our digital services. Accessibility is considered in the following ways:
1
User-centered design
In the design of services, we consider the diverse needs of users. We regularly conduct user testing and gather feedback to develop our services to be more functional for all user groups.
2
Technical implementation
We adhere to international accessibility standards, such as WCAG (Web Content Accessibility Guidelines), to ensure that our websites and mobile applications are accessible to all users.
3
Clarity of content
We produce clear and comprehensible content that is easily readable and understandable for all our users. We strive to ensure that all users can effortlessly find the information they need.
4
Continuous improvement
We regularly monitor and assess the accessibility of our services and make necessary improvements. User feedback is important to us, and we collaborate with accessibility experts to ensure the continuous improvement of our services.
5
Training and awareness enhancement
We train our staff on the principles and practices of accessibility so that all parties understand the importance of accessibility and know how to incorporate it into their work.
Provide feedback on accessibility
We want to hear from you. If you notice areas for improvement or have ideas on how we can make our digital services more accessible, please provide us with feedback. Your feedback helps us develop our services to better serve all users.
Please note that the feedback channel is not intended for recording sensitive personal, health, or social information. The information received will be processed in accordance with Mehiläinen's customer register privacy statement.
