OmaMehiläinen app accessibility statement (Android)

Accessibility Statement for the OmaMehiläinen Application

This accessibility statement concerns the OmaMehiläinen application (Android) and was published on November 3, 2025. The description of the service's accessibility is based on self-assessment and evaluation by an external expert organization.

We strive to ensure the accessibility of our services in accordance with the Act on the Provision of Digital Services (306/2019) and the EU Accessibility Directive. In this accessibility statement, we explain the shortcomings in the accessibility of the service and how you can provide feedback and suggestions for improving the accessibility of the service.

Accessibility Status of the Digital Service

The service partially meets accessibility requirements.

Non-accessible Content

The following contents and functionalities do not yet meet the requirements of WCAG criteria levels A & AA. Key deficiencies are intended to be corrected [insert date here].

Show Hidden Events Menu

There are deficiencies in the functionality of the menu. The focus order is flawed in connection with the menu. In some places, the element opening the menu lacks an accessible name. (2.4.3), (4.1.2)

Cards

Keyboard focus does not progress in order in the initial view of the cards. (2.4.3)

Surveys

The "Next" button has functional deficiencies. The text contrast of the button is insufficient. The error message activated by the "Next" button is not programmatically conveyed to assistive technologies. (1.4.3), (4.1.3)
Focus remains on the "Next" button when the view is changed. (2.4.3)

Entire Service

The back arrow does not receive keyboard focus. (2.1.1)
Not all elements receive visible keyboard focus. (2.4.7)
The contrast of the keyboard focus indicator is not strong enough. (1.4.11)
Text contrast is insufficient in some places. (1.4.3)
Not all headings are programmatically marked as headings. (1.3.1)
The application can only be used in portrait orientation. (1.3.4)

Login

Information about the desired code length is conveyed only visually. (1.3.1)

Home

Information about the selected filter is indicated only visually. (4.1.2)

Digital Clinic

The slider element cannot be used with a keyboard or assistive technologies. (2.1.1)
The camera and microphone cannot be opened with TalkBack. (2.1.1)
Some elements of the digital clinic lack accessible names or state descriptions. (4.1.2)
Notifications in the conversation are not directly conveyed to users of assistive technologies. (4.1.3)
There are deficiencies in the focus of radio buttons and checkboxes with the keyboard. (2.4.3)

Me Section

Keyboard usage in the "Me" section does not work. (2.1.1)
The insurance view cannot be used with a keyboard. (2.1.1)
Prescription form labels are not linked to element groups. (1.3.1)
Some elements in the "Me" section lack accessible names. (4.1.2)
Roles and states are inadequately described in prescription selection. (4.1.2)
There is an invisible and unnamed element in the health information section. (2.4.3), (4.1.2)
There are deficiencies in the payment card section. Payment card fields lack their own labels. When the user enters incorrect payment card information, the error is indicated only visually using color. (3.3.2), (3.3.1)
Information about the selected health data category is indicated only using color. (4.1.2), (1.4.1)

Did You Notice an Accessibility Issue in Our Digital Service?

You can provide us with accessibility feedback through the feedback form. Open the feedback form. Describe the problem as accurately as possible in your feedback.

If you notice accessibility issues on the site, first provide feedback to us, the site administrator. It may take up to 14 days to respond. If you are not satisfied with the response you receive or do not receive a response within two weeks, you can file a report with Traficom.