Widely recognised Mehiläinen is a pioneer of social welfare and health care services in Finland.
Our mission is to improve the health and well-being of the aging population of Finland.
The year 2020 will be remembered as an exceptional time also in the history of Mehiläinen, now 111 years old. Strong organic growth and good profitability at the beginning of the year changed dramatically as the impact of the COVID-19 pandemic began to be felt in March and, in just a few days, visits to medical clinics decreased by tens of percent. The coronavirus pandemic caused Mehiläinen significant loss of income and additional costs in several functions. Mehiläinen’s response to the new and unpredictable situation was quick and decisive.
“Mehiläinen’s task is to bear responsibility for the health and wellbeing of Finns. Our top priority in this exceptional situation has been to ensure the safety of our customers and staff. We also took steps to enable society to function as smoothly as possible: we quickly set up a network of coronavirus testing stations, acquired analytical capacity and significantly increased the resources of our digital services,” says Janne-Olli Järvenpää, the CEO of Mehiläinen.
During the second half of the financial year, Mehiläinen eliminated the deficit accumulated in the first half through tight cost control, strong organic growth and the launch of new services. By the end of 2020, revenue and underlying profitability were close to targets for the financial year.
In 2020, Mehiläinen Group’s revenue grew by 9.2 per cent from the comparison period, to EUR 1,162.5 (1,064.1) million. Growth was mainly organic. The underlying operating profit before the amortisation of intangible assets arising from acquisitions and impairment (underlying EBITA) increased by 12.8 per cent to EUR 134.1 (118.8) million. Total investments amounted to EUR 52.8 (85.4) million. The net cash flow from operating activities remained strong at EUR 202.0 (200.7) million. The profit for the financial year was slightly positive at EUR 0.2 (0.6) million. The profit for the financial year was reduced by amortisation and impairment of intangible assets, interest and financial expenses, and corporation taxes. Mehiläinen Group's tax footprint increased by 6.1 per cent from the comparison period to EUR 230.9 (217.6) million.
In 2020, Mehiläinen employed a total of over 22,300 employees and private practitioners. Our full-time staff grew by 4.2 per cent from the previous year, with an average of 9,461 employees. The Net Promoter Score of medical clinics remained at a record level of 89.
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In order to grow and develop while maintaining a high standard of service, Mehiläinen needs competent, committed professionals. The professionals employed by Mehiläinen in a variety of jobs have a broad educational background. The youngest employees are under 20 years old, while the most experienced are in their 70s.
It is important for us to continuously develop our personnel’s competence. Most of the training provided by Mehiläinen is further or continuing vocational education or other professional training.
Our work community is multifarious with respect to job descriptions and diversity of the personnel.
Mehiläinen is a broad-minded employer and treats its staff equally – this is also what our employees say. We want to be a work community in which differences between people and the associated strengths are appreciated. We want to ensure a good employee experience every day.
In 2020, Mehiläinen employed a total of over 22,300 employees and private practitioners. Our full-time staff grew by 4.2 per cent from the previous year, with an average of 9,461 employees.
The need for social and health care professionals will increase significantlywithin the next few years. This means that recruitment will become more challenging, which can also be seen in Mehiläinen’s operating environment. As a large, rapidly growing operator, Mehiläinen is excellently positioned to offer good jobs for professionals. We will continue to develop further training, coaching, internal career path opportunities and different feedback channels.
The basis of the operations and development of Mehiläinen lies in its long history. Having more than a hundred years of experience has formed the solid foundation of our expertise.
The history of Mehiläinen began on 6 November 1909 when Reguel Löfqvist, Akseli Koskimies, Walter Sipilä and K.F. Hirvisalo founded the hospital Sairaala O.Y. Mehiläinen on Huvilakatu in Helsinki. The hospital was named after a mythical creature Mehiläinen, the bee, from the Finnish national epic Kalevala.
But then the mother of Lemminkäinen spoke to the bee, lord of all the forest flowers, to gather honey from the blooming herbs and grasses. The bee “flew away o'er seven oceans” to find medicine and came back with “seven vessels, seven, the vessels on each shoulder; all were filled with honey-balsam, with the balm of magic virtues.” Lemminkäinen is then recovered from the “depths of slumber”.
In the 1930s, Mehiläinen moved to new premises in Töölö, where it has remained to this day. The new and impressive light green building was the centre of attention. The location in the modern, quiet and leafy area of Töölö also received a welcoming response. After just over ten years, the hospital was used as a war hospital by the Finnish Red Cross, and it was damaged in the bombings of Helsinki.
The following decades saw changes which had an impact on the medical centre’s operations, such as the beginning of group appointments and the new Health Insurance Act, which allowed the reimbursement of treatment and examination costs.
Occupational health services began in 1974. Ten years later, the company expanded with the addition of the medical centres of Forum, Hakaniemi, and Vantaa Kielotie. In the 1990s, the occupational health services of Mehiläinen were hit hard by the recession.
In the early 21st century, Mehiläinen began its expansion into a national operator. The merger with the Turku-based Tohtoritalo was the first step outside the Helsinki Metropolitan Area. In the following years, the service chain stretched across the country after several acquisitions.
The 100-year-old company quickly diversified its operations to cover oral health, outsourced public health care services, care services, child welfare services, and mental health rehabilitation services.
Mediverkko was founded in 2002 by Toni Jäntti, Janne-Olli Järvenpää, Antti Marttila and Carlo Meloni to find a solution to the doctor shortage in Finnish municipalities. In its first years, the company focused on providing on-call services and medical locums. After 2006, Mediverkko quickly began to grow into a national service provider in elderly care services, child welfare services, and dental care services.
Mehiläinen and Mediverkko merged in 2015, becoming the quality leader of the Finnish health and welfare sector.
Mehiläinen has become a leader in quality and a pioneer in social services as well as in both private and public health care services. Digital technology has also become a permanent part of the services of Mehiläinen and health care in general. As in the past, the most central objective of Mehiläinen is to provide the best possible care for everyone.