Mehiläinen as a company
Mehiläinen’s services
Mehiläinen is a well-known and highly valued private provider of social and healthcare services, operating in Finland and abroad.
Mehiläinen’s mission
Mehiläinen’s mission is to improve health and well-being together.
- You and your family get individual care quickly and smoothly.
- Together with us, employers can maintain their employees’ health, ability to work and well-being.
- In cooperation with us, public-sector decision-makers can organise highquality, cost-efficient public services.
- We offer health care professionals meaningful work in an inspiring atmosphere in which they can develop their skills. Widely recognised Mehiläinen is a pioneer of social welfare and health care services in Finland.
Our values
All our activities are guided by strong values and a customer-oriented corporate culture. Our values are:
- Skills and Knowledge
- Caring and Responsibility
- Partnership and Entrepreneurship
- Growth and Development
Result and key figures
Mehiläinen’s revenue increased significantly during 2022 to EUR 1,632.8 million and operating cash flow to EUR 264.2 million. However, profitability decreased from the previous year and the net profit for the financial year was negative. Cost increases were affected by several factors.
The COVID-19 pandemic, Russia’s invasion of Ukraine, the labour shortage in the social and healthcare sector, changes in regulations, high cost inflation rates, increased interest rates, and the decreased availability of debt capital made the operating environment unforeseeable in 2022.
- Mehiläinen performed very well in a difficult market environment. We increased our revenue and market share, and our operational profitability remained above the industry average. However, costs increased steeply, profitability decreased, and the result of the period was negative. We cannot be satisfied with the net result, says CEO Janne-Olli Järvenpää.
Mehiläinen’s revenue in 2022 increased by 16.7% from the comparison year to EUR 1,632.8 (1,398.9) million. Privately funded healthcare services, therapy services and international operations showed particularly strong growth. In COVID-19 related services such as testing, the revenue decreased significantly. The market share increased in several business areas through organic growth and add-on acquisitions.
Cash flow from operating activities in 2022 increased by 8.6% from the comparison year and was EUR 264.2 (243.2) million. However, the increase in cost levels reduced the group’s profitability. The underlying operating profit before depreciation and amortisation of intangible assets arising from business combinations, impairments and items affecting comparability (underlying EBITA) was EUR 137.6 (163.6) million. Mehiläinen’s result for the period was negative at EUR -9.4 (24.9) million.
- Despite the challenging year, we continued to work hard to achieve a high level of quality and develop our services. We made significant investments in new facilities and equipment, digital development, and acquisitions that expanded our network and services scope. Total investments increased to EUR 218.1 (159.7) million, says Järvenpää.
Customer satisfaction and customer retention remained high in all Mehiläinen's services during the year. The Net Promoter Score (NPS) measuring the customer satisfaction related to private healthcare services remained at an excellent 89-point level.
Round key figures from 2021
1,632.8
Revenue (mil. €)
16.7 %
Revenue growth
2.1 million
Customers
1.8 million
Users in OmaMehiläinen
820
Units
8,000
Beds
33,000
Employees and private practitioners
Revenue distribution
65.4 %
Healthcare services - Finland
28.4 %
Social care services
6.1 %
Healthcare services - international
Annual Report
Learn more about Mehiläinen’s year 2022.
Previous annual reports
Annual report 2021 (pdf)
Financial statements 2021 (pdf)
Annual report 2020 (pdf)
Financial statements 2020 (pdf)
Annual report 2019 ( pdf, 3.74 MB)
Annual report 2019 (for printing) ( pdf, 4.32 MB)
Annual report 2018 ( pdf, 4.8 MB)
Annual report 2018 (for printing) ( pdf, 4.86 MB)
Personnel
In order to grow and develop while maintaining a high standard of service, Mehiläinen needs competent, committed professionals. The professionals employed by Mehiläinen in a variety of jobs have a broad educational background. The youngest employees are under 20 years old, while the most experienced are in their 70s.
It is important for us to continuously develop our personnel’s competence. Most of the training provided by Mehiläinen is further or continuing vocational education or other professional training.
Diverse work community
Our work community is multifarious with respect to job descriptions and diversity of the personnel.
Mehiläinen is a broad-minded employer and treats its staff equally – this is also what our employees say. We want to be a work community in which differences between people and the associated strengths are appreciated. We want to ensure a good employee experience every day.
One of Finland’s largest employers
In 2022, Mehiläinen employed a total of over 33,000 employees and private practitioners. Our full-time staff grew by 18.8 percent from the previous year, with an average of 13,400 employees.
The need for social and health care professionals will increase significantly within the next few years. This means that recruitment will become more challenging, which can also be seen in Mehiläinen’s operating environment. As a large, rapidly growing operator, Mehiläinen is excellently positioned to offer good jobs for professionals. We will continue to develop further training, coaching, internal career path opportunities and different feedback channels.
History
The basis of the operations and development of Mehiläinen lies in its long history. Having more than a hundred years of experience has formed the solid foundation of our expertise.
Development in the 20th century
The history of Mehiläinen began on 6 November 1909 when Reguel Löfqvist, Akseli Koskimies, Walter Sipilä and K.F. Hirvisalo founded the hospital Sairaala O.Y. Mehiläinen on Huvilakatu in Helsinki. The hospital was named after a mythical creature Mehiläinen, the bee, from the Finnish national epic Kalevala.
But then the mother of Lemminkäinen spoke to the bee, lord of all the forest flowers, to gather honey from the blooming herbs and grasses. The bee “flew away o'er seven oceans” to find medicine and came back with “seven vessels, seven, the vessels on each shoulder; all were filled with honey-balsam, with the balm of magic virtues.” Lemminkäinen is then recovered from the “depths of slumber”.
In the 1930s, Mehiläinen moved to new premises in Töölö, where it has remained to this day. The new and impressive light green building was the centre of attention. The location in the modern, quiet and leafy area of Töölö also received a welcoming response. After just over ten years, the hospital was used as a war hospital by the Finnish Red Cross, and it was damaged in the bombings of Helsinki.
The following decades saw changes which had an impact on the medical centre’s operations, such as the beginning of group appointments and the new Health Insurance Act, which allowed the reimbursement of treatment and examination costs.
Occupational health services began in 1974. Ten years later, the company expanded with the addition of the medical centres of Forum, Hakaniemi, and Vantaa Kielotie. In the 1990s, the occupational health services of Mehiläinen were hit hard by the recession.
Expansion in the 21st century
In the early 21st century, Mehiläinen began its expansion into a national operator. The merger with the Turku-based Tohtoritalo was the first step outside the Helsinki Metropolitan Area. In the following years, the service chain stretched across the country after several acquisitions.
The 100-year-old company quickly diversified its operations to cover oral health, outsourced public health care services, care services, child welfare services, and mental health rehabilitation services.
Merger between Mehiläinen and Mediverkko
Mediverkko was founded in 2002 by Toni Jäntti, Janne-Olli Järvenpää, Antti Marttila and Carlo Meloni to find a solution to the doctor shortage in Finnish municipalities. In its first years, the company focused on providing on-call services and medical locums. After 2006, Mediverkko quickly began to grow into a national service provider in elderly care services, child welfare services, and dental care services.
Mehiläinen and Mediverkko merged in 2015, becoming the quality leader of the Finnish health and welfare sector.
Pioneer in the industry
Mehiläinen has become a leader in quality and a pioneer in social services as well as in both private and public health care services. Digital technology has also become a permanent part of the services of Mehiläinen and health care in general. As in the past, the most central objective of Mehiläinen is to provide the best possible care for everyone.