Welcome to Synsam Itiks. Here you will find an expert in all matters related to vision, as well as a wide selection of eyeglass frames, sunglasses and contact lenses. You can also have your vision examined at our optician or ophthalmologist's office. Come in and see for yourself how high-quality glasses that suit your personality make you YOU.
You can register for a doctor's appointment at Synsam's service desk or through the OmaMehiläinen app. For the appointment, you must bring a photo ID card.
Itis shopping center is located at the intersection of Ring Road I and Itäväylä. Entrance to the parking garages and courtyard parking is from Itäkatu. Parking is free for the first two hours.
Synsam Itis is located on the 1st floor of the Itis Shopping Center, at the end of Kehä I, Power and Budged Sport (formerly Stockmann) at Itäkatu 1-7.
Itis shopping center is easy to reach both by car and public transport
BY CAR Itis is located at the intersection of Ring Road I and Itäväylä. Entrance to the parking garages and courtyard from Itäkatu. Address: Itäkatu 1-7, 00930 Helsinki
By public transport Itis can be reached by metro or numerous buses. The metro has direct internal access to the mall and the bus station is in the immediate vicinity of Itis. Metro and bus station: Itäkeskus.
| Week 34 | |
| Monday 17.8. | 10:00 - 20:00 |
| Tuesday 18.8. | 10:00 - 20:00 |
| Wednesday 19.8. | 10:00 - 20:00 |
| Thursday 20.8. | 10:00 - 20:00 |
| Friday 21.8. | 10:00 - 20:00 |
| Saturday 22.8. | 10:00 - 18:00 |
| Sunday 23.8. | 12:00 - 18:00 |
| Week 35 | |
| Monday 24.8. | 10:00 - 20:00 |
| Tuesday 25.8. | 10:00 - 20:00 |
| Wednesday 26.8. | 10:00 - 20:00 |
| Thursday 27.8. | 10:00 - 20:00 |
| Friday 28.8. | 10:00 - 20:00 |
| Saturday 29.8. | 10:00 - 18:00 |
| Sunday 30.8. | 12:00 - 18:00 |
Silmälääkäripalvelut ajanvarauksella.
Ajanvaraus Mehiläisen OmaMehiläinen-sovelluksessa, verkkoajanvarauksen kautta mehiläinen.fi tai puhelimitse numerosta 010 414 00 (pvm/mpm).
Vastaanoton jälkeen tulee käydä Synsamin kassalla, jossa tehdään tarvittavat laskutusmerkinnät.
Asiakas saa käynnistä laskun kotiin, käyntiä ei voi maksaa käteisellä, kortilla eikä lähimmässä Mehiläisen toimipisteessä.
Mehiläisen potilasyhteyshenkilö
Mehiläisen potilasyhteyshenkilö antaa potilaalle neuvoja ja tietoa hänen oikeuksistaan ja avustaa tarvittaessa potilasta vahinkoepäilyn, muistutuksen, kantelun tai korvaushakemuksen teossa.
Toimipisteen potilasyhteyshenkilötoiminnasta vastaa Mehiläisen keskitetty potilasyhteyshenkilötiimi.
Voi jättää soittopyynnön Mehiläisen keskitetylle potilasyhteyshenkilötiimille numerosta 010 414 00 (pvm/mpm) tai voit olla yhteydessä sähköpostitse potilasyhteyshenkilot@mehilainen.fi
Hyvinvointialueiden potilasasiavastaavat ja sosiaaliasiavastaavat
Vuoden 2024 alusta alkaen kullakin hyvinvointialueella on lisäksi potilasasiavastaava ja sosiaaliasiavastaava, joilla on velvollisuus neuvoa ja tiedottaa potilaan oikeuksista alueellaan. Potilasasiavastaavien ja sosiaaliasiavastaavien yhteystiedot löydät oman hyvinvointialueesi kotisivuilta.
Up-to-date prices for appointments, examinations, and operations can be found on Mehiläinen's website. On the page, you can also see service fees and instructions for possible Kela reimbursements. Prices may vary according to service, specialist, and location.
You can see the exact price on the specialist's own page and in the online booking.
When visiting Mehiläinen, please bring a valid photo ID, such as an identity card, passport, or driving licence.
You can find information about the available payment methods on the Payment Methods page.
You can easily access your patient records, test results, and medical images in the OmaMehiläinen service.
If you wish, you can also request paper copies of your patient records from Mehiläinen’s medical and diagnostic services. These may include, for example, medical records from your doctor’s appointments and diagnostic images taken at Mehiläinen, such as X-ray images.
For detailed instructions, see the requesting patient records page.
You can renew prescriptions received from Mehiläinen in the OmaMehiläinen app or online service. You can also request a renewal by leaving a call-back request for your attending physician through customer service.
Prescriptions written at a public health centre or elsewhere can be renewed through the Digital Clinic's remote physician appointment found in OmaMehiläinen. Read more detailed instructions on the Prescription renewal page.
You can request a callback from the expert who treated you, such as a doctor, nurse, or other healthcare professional. You can easily submit a callback request through OmaMehiläinen, Mehiläinen’s online appointment booking service, or by contacting our customer service.
For more information, please visit our customer service pages.
Mehiläinen's patient contact person advises on patient rights and, if necessary, assists in making a suspected injury report, a reminder, a complaint, or a compensation claim. The patient contact person activities at Mehiläinen's locations are managed by Mehiläinen's centralised patient contact person team.
You can contact us:
Each wellbeing services county has a patient ombudsman and a social ombudsman. They are obliged to advise and inform the residents of their area about patient rights. You can find contact information on your own wellbeing services county's website.