Wellbeing services counties
We provide a wide and high-quality nationwide service network tailored to the needs of wellbeing services counties. We maintain high quality and monitor the effectiveness of care.
Services for wellbeing services counties
Mehiläinen offers wellbeing services counties a nationwide service network and high-quality services and operating models tailored to their needs, backed by over 100 years of experience.
- Strategic partnerships in Finnish
- Primary health care services in Finnish
- Specialised health care services in Finnish
- Home care services in Finnish
- Digital services in Finnish
- Residential care services for the elderly in Finnish
- Rehabilitation services in Finnish
- Child welfare services in Finnish
- Mental health and substance abuse services in Finnish
- Services for people with disabilities in Finnish
Key figures
- 77Internationally used Net Promoter Score (NPS) for public healthcare services
- 334 000Population responsibility for primary health care operations
- 1,5 millionPrimary health care procedures in public healthcare annually
- 952 000Customer visits in home and nursing services
- 19Emergency service points (partially or fully)
- 8 600Residents in residential care units
Current topics
Explore our references, podcasts, and blogs on service availability, cost-efficiency, and digitalisation in Finnish.
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Discussion about social welfare and health care – fresh and thought-provoking
In the SuomiSote podcast, we discuss the big questions in social welfare and health care: quick access to treatment, sufficient funding, safety, artificial intelligence and digitalization, as well as the organization of service production.
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The Taika AI application revolutionizes healthcare documentation in Finland and abroad
The Taika AI application is not just a documentation tool but an intelligent assistant that helps reduce the time spent on documentation.
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Non-urgent dental care as a partner of the City of Helsinki
Mehiläinen has been providing non-urgent dental care for patients of the City of Helsinki at the Oulunkylä and Paloheinä dental clinics since the beginning of 2023.
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Significant growth in physician productivity at Harjun Terveys
Harjun Terveys Oy is a joint venture between Mehiläinen and the Päijät-Häme wellbeing services county, responsible for social welfare and health care centre services in Lahti, Kärkölä, Iitti, and Hartola.
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Reducing the care backlog through public-private collaboration in Kanta-Häme
The Kanta-Häme wellbeing services county had to scale down its non-urgent surgical operations due to the COVID-19 pandemic. The challenge was resolved by having the physicians from the Kanta-Häme wellbeing services county perform surgeries at Mehiläinen's Hämeenlinna hospital, with Mehiläinen providing all other necessary services.
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Digipalveluilla sujuvuutta Päijät-Soten terveyspalveluihin
Digipalveluiden käyttöönotto on jo helpottanut palveluiden saatavuutta, keventänyt henkilökunnan työpaineita ja pitänyt kustannukset kurissa sotealueella.
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Poikkeuksellisen hyvä hinta-laatusuhde Tampereen Mehiläisen terveysasemilla
Panostaminen suorituksen johtamiseen, resurssien oikeudenmukaiseen käyttöön sekä prosessien luominen yhteistyössä koko henkilökunnan kanssa ovat auttaneet pitämään lääkäreiden vastaanottojonot kaupungin lyhimpinä.
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Hoidon Tarpeen Ratkaisulla nopeaa helpotusta hoidon saatavuuteen
Mehiläisen Etälääketieteen keskus vastaa perusterveydenhuollon kasvavaan resurssipulaan tarjoamalla joustavia etäpalveluita. Lääkärivetoinen tiimi ratkaisee potilaan terveyshuolen kokonaisvaltaisesti tai aloittaa hoidon viiveettä jo ensimmäisessä kontaktissa.
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Tekoälyapuri Taika tehostaa lääkärin työtä ja potilaalle jää enemmän aikaa
Mehiläisen yksityisten terveyspalveluiden puolella pilottikäytössä oleva Taika kuuntelee lääkärin ja potilaan välisen keskustelun ja laatii sen pohjalta ehdotuksen potilaskertomukseen tallennettavasta tekstistä.
Our services are well-received
We ask for feedback from our customers after their visits. The feedback is used to calculate the internationally recognised Net Promoter Score (NPS). The score is based on over 1,000 feedback responses from the past 7 days.
We measure customer experience using the Net Promoter Score (NPS) metric. The NPS score reflects customer loyalty and can range from -100 to +100. An NPS score is considered excellent when it exceeds 50. NPS measurement is part of Mehiläinen's quality system.
Would you like to discuss our services?
Leave a contact request, and our experts will get in touch with you. You can also directly contact the representative for your region.