We provide a wide and high-quality nationwide service network tailored to the needs of wellbeing services counties. We maintain high quality and monitor the effectiveness of care.
Mehiläinen offers wellbeing services counties a nationwide service network and high-quality services and operating models tailored to their needs, backed by over 100 years of experience.
Explore our references, podcasts, and blogs on service availability, cost-efficiency, and digitalisation in Finnish.
In the SuomiSote podcast, we discuss the big questions in social welfare and health care: quick access to treatment, sufficient funding, safety, artificial intelligence and digitalization, as well as the organization of service production.
The Taika AI application is not just a documentation tool but an intelligent assistant that helps reduce the time spent on documentation.
Mehiläinen has been providing non-urgent dental care for patients of the City of Helsinki at the Oulunkylä and Paloheinä dental clinics since the beginning of 2023.
Harjun Terveys Oy is a joint venture between Mehiläinen and the Päijät-Häme wellbeing services county, responsible for social welfare and health care centre services in Lahti, Kärkölä, Iitti, and Hartola.
The Kanta-Häme wellbeing services county had to scale down its non-urgent surgical operations due to the COVID-19 pandemic. The challenge was resolved by having the physicians from the Kanta-Häme wellbeing services county perform surgeries at Mehiläinen's Hämeenlinna hospital, with Mehiläinen providing all other necessary services.
Digipalveluiden käyttöönotto on jo helpottanut palveluiden saatavuutta, keventänyt henkilökunnan työpaineita ja pitänyt kustannukset kurissa sotealueella.
Panostaminen suorituksen johtamiseen, resurssien oikeudenmukaiseen käyttöön sekä prosessien luominen yhteistyössä koko henkilökunnan kanssa ovat auttaneet pitämään lääkäreiden vastaanottojonot kaupungin lyhimpinä.
Mehiläisen Etälääketieteen keskus vastaa perusterveydenhuollon kasvavaan resurssipulaan tarjoamalla joustavia etäpalveluita. Lääkärivetoinen tiimi ratkaisee potilaan terveyshuolen kokonaisvaltaisesti tai aloittaa hoidon viiveettä jo ensimmäisessä kontaktissa.
Mehiläisen yksityisten terveyspalveluiden puolella pilottikäytössä oleva Taika kuuntelee lääkärin ja potilaan välisen keskustelun ja laatii sen pohjalta ehdotuksen potilaskertomukseen tallennettavasta tekstistä.
We ask for feedback from our customers after their visits. The feedback is used to calculate the internationally recognised Net Promoter Score (NPS). The score is based on over 1,000 feedback responses from the past 7 days.
We measure customer experience using the Net Promoter Score (NPS) metric. The NPS score reflects customer loyalty and can range from -100 to +100. An NPS score is considered excellent when it exceeds 50. NPS measurement is part of Mehiläinen's quality system.
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