At Mehiläinen's Joutsa location, you can register in the following ways:
Omamehiläinen app: Through the mobile app, you can conveniently register anywhere before your appointment. However, we recommend registering near the reception room to avoid being called before your arrival. The app allows you to check the exact details of your appointment, including the room number and floor.
Joutsan Mehiläinen is located in the center of Joutsa, by the square, at Länsitie 6. The entrance to the facility is through the main doors, from the street side. The outer door is locked, but by ringing the doorbell, the staff will open the door and guide the customer inside.
Parking: When arriving by car, you can park for free in the parking spaces next to the facility.
Accessible parking: There are no designated accessible parking spaces near the facility, but there is plenty of parking space, and you can park in front of the building during your visit.
Arrival by taxi or accompanier's car: Taxis and accompanier's cars can stop briefly directly in front of the main entrance.
Arrival by public transport: Buses stop at Highway 4, at Joutsa, from where it is about 1 km to the facility.
Arrival by bicycle: Bicycles can be parked by the side of the building. There are bike racks in front of the nearby library.
Accessible entrance: The main entrance is accessible. There is a ramp and wide doors at the entrance, allowing easy wheelchair access.
Accessible restrooms: There is an accessible restroom in the facility, and it is clearly marked.
Signage: There are clear signs at the entrance and indoors.
Lighting: There is sufficient and even lighting indoors that does not cause glare.
Waiting area seating: There are seats of various heights and types in the waiting areas.
Mobility options: There is enough space to move around with a wheelchair in the facility.
Assistive devices: The facility does not have assistive devices, such as wheelchairs, available for loan.
The location is open only during appointments.
Ajanvaraus Mehiläisen verkkoajanvarauksen kautta ajanvaraus.mehilainen.fi tai p. 010 414 00
Toimipisteen ajat vain ajanvarauksella
Laboratorion näytteenotto toimii ajanvarauksella: ajanvaraus.mehilainen.fi
Laboratoriossa otetaan perusverikokeita, virtsanäytteitä sekä tehdään spirometrioita ja EKG-tutkimuksia.
Asioinnin nopeuttamiseksi otathan KELA-kortin mukaan
Kuvantaminen lähetteellä muissa Mehiläisen toimipisteissä tai Joutsan kunnan terveysasemalla maksusitoumuksella
Ilmoittautuminen OmaMehiläinen-sovelluksella.
Mehiläisessä kirjoitetut reseptit voi uusia myös OmaMehiläinen-palvelun kautta.
Kullakin vastaanottajalla on varattavissa soittopyyntöaikoja niin verkkoajanvarauksen kuin asiakaspalvelukeskuksen kautta.
OmaMehiläinen-palvelu on nopein ja vaivattomin keino tarkistaa omat potilastiedot, tutkimustiedot ja tutkimuskuvat.
Saat halutessasi Mehiläisen lääkäri- ja diagnostiikkapalveluiden potilastiedot itsellesi myös paperisena. Potilastietoina voidaan toimittaa esimerkiksi lääkärikäyntien potilaskertomukset ja Mehiläisessä otetut tutkimuskuvat, kuten röntgenkuvat.
Lue lisää potilastietojen tilaamisesta Mehiläisen verkkosivuilta.
Mehiläisen potilasyhteyshenkilö
Mehiläisen potilasyhteyshenkilö antaa potilaalle neuvoja ja tietoa hänen oikeuksistaan ja avustaa tarvittaessa potilasta vahinkoepäilyn, muistutuksen, kantelun tai korvaushakemuksen teossa.
Toimipisteen potilasyhteyshenkilötoiminnasta vastaa Mehiläisen keskitetty potilasyhteyshenkilötiimi.
Voi jättää soittopyynnön Mehiläisen keskitetylle potilasyhteyshenkilötiimille numerosta 010 414 00 tai voit olla yhteydessä sähköpostitse potilasyhteyshenkilot@mehilainen.fi
Hyvinvointialueiden potilasasiavastaavat ja sosiaaliasiavastaavat
Vuoden 2024 alusta alkaen kullakin hyvinvointialueella on lisäksi potilasasiavastaava ja sosiaaliasiavastaava, joilla on velvollisuus neuvoa ja tiedottaa potilaan oikeuksista alueellaan. Potilasasiavastaavien ja sosiaaliasiavastaavien yhteystiedot löydät oman hyvinvointialueesi kotisivuilta.
Up-to-date prices for appointments, examinations, and operations can be found on Mehiläinen's website. On the page, you can also see service fees and instructions for possible Kela reimbursements. Prices may vary according to service, specialist, and location.
You can see the exact price on the specialist's own page and in the online booking.
When visiting Mehiläinen, please bring a valid photo ID, such as an identity card, passport, or driving licence.
You can find information about the available payment methods on the Payment Methods page.
You can easily access your patient records, test results, and medical images in the OmaMehiläinen service.
If you wish, you can also request paper copies of your patient records from Mehiläinen’s medical and diagnostic services. These may include, for example, medical records from your doctor’s appointments and diagnostic images taken at Mehiläinen, such as X-ray images.
For detailed instructions, see the requesting patient records page.
You can renew prescriptions received from Mehiläinen in the OmaMehiläinen app or online service. You can also request a renewal by leaving a call-back request for your attending physician through customer service.
Prescriptions written at a public health centre or elsewhere can be renewed through the Digital Clinic's remote physician appointment found in OmaMehiläinen. Read more detailed instructions on the Prescription renewal page.
You can request a callback from the expert who treated you, such as a doctor, nurse, or other healthcare professional. You can easily submit a callback request through OmaMehiläinen, Mehiläinen’s online appointment booking service, or by contacting our customer service.
For more information, please visit our customer service pages.
Mehiläinen's patient contact person advises on patient rights and, if necessary, assists in making a suspected injury report, a reminder, a complaint, or a compensation claim. The patient contact person activities at Mehiläinen's locations are managed by Mehiläinen's centralised patient contact person team.
You can contact us:
Each wellbeing services county has a patient ombudsman and a social ombudsman. They are obliged to advise and inform the residents of their area about patient rights. You can find contact information on your own wellbeing services county's website.