After the assessment, we will find a suitable assistant and agree on the start date. Personal assistance begins immediately at your desired time.


A personal assistant supports daily life and independent living at home and outside the home, for example, in studying, working, or with clothing and food management. Support is also available for exercising, home care, or for example, meeting friends.
Although personal assistance is generally not nursing or care work, a personal assistant can, if necessary, also take care of small self-care tasks, such as personal hygiene.
Assistance is always planned according to individual needs, and the service assessment begins with a free assessment visit.
During the assessment, we will jointly review your individual need for assistance, your wishes regarding the timing, and the personal assistant. You can book a free assessment from our customer service at 010 321 1320 (local network rate/mobile charge) or by sending an email to kotipalvelu@mehilainen.fi. Our customer service is open every day from 6 am to 11 pm. We will contact you no later than the next business day.
Call our customer service (local network rate/mobile charge) Contact us by email
After the assessment, we will find a suitable assistant and agree on the start date. Personal assistance begins immediately at your desired time.
If you do not have a service voucher or payment commitment granted by the wellbeing services county, you can also purchase our assistant services at your own expense as a private customer according to the price list.
Evening and night supplements: Possible evening and night supplements according to the collective agreement are added to the prices from 6 pm onwards. The minimum order is 2 hours.
Household deduction: Our services are eligible for a household deduction. Up-to-date information on household deductions can be obtained from the Tax Administration.
VAT exemption: Assistant services can also be purchased VAT-free. Ask for more information on this when booking a free initial assessment.
Through this form, our customer service will contact you within the next business day. The form will be sent to Mehiläinen Kotipalvelut customer service. You can, if you wish, arrange a free service assessment. Sending the form does not commit you to anything.
Ask and order from our customer service From our customer service, you can get information about personal assistants and personal assistance services, as well as using services with a service voucher. Our customer service is open every day from 6 am to 11 pm at 010 321 1320 (local network rate/mobile charge).
Call our customer service (local network rate/mobile charge) Contact us by email
Personal assistance is granted through services for the disabled to individuals who need help with daily activities and participation. The service is based on an individual needs assessment performed by the wellbeing services county. Mehiläinen provides services with a service voucher, for private customers, and as purchased services for wellbeing services counties.
A personal assistant helps with daily functions, such as dressing, personal hygiene, mobility, studying, working, and running errands. The assistant also supports hobbies and social participation. Tasks are agreed upon during the assessment according to your needs.
The wellbeing services county assesses the service need within services for the disabled. At Mehiläinen, the service begins with a free assessment, where practical assistance, timings, and wishes regarding the assistant are specified. Based on the assessment, the service is initiated, and the plan is updated as needed.
If you have a service voucher or payment commitment, contact Mehiläinen and book a free assessment. You can also purchase the service privately. After the assessment, we will find a suitable personal assistant and start the service quickly.
Personal assistance is free of charge for you if it has been granted with a service voucher or payment commitment from services for the disabled. If purchased privately, the service is priced hourly according to the price list and is eligible for a household deduction.
Also, familiarize yourself with Mehiläinen's payment methods, which allow you to pay flexibly in installments, for example.
Yes. Self-determination is a central principle in our service. During the assessment, we review your wishes regarding the personal assistant's competence, personality, and schedule, and find a suitable assistant for you.