Service voucher in Mehiläinen Kotipalveluissa
Did you receive a service voucher from your wellbeing services county? With us, you can easily use a service voucher for services related to home care, informal care, or personal assistance.
A service voucher is a personal payment commitment granted by the wellbeing services county and is an alternative to the wellbeing services county's own service, allowing you to access care faster.
A service voucher is always targeted at a specific, predefined service, such as home care, informal care, or personal assistance services.
Mehiläinen Kotipalvelut is an approved service voucher provider in several wellbeing services counties.
Our customers are highly satisfied with the service they receive. Our customer satisfaction is proven to be high.
How to use a service voucher in Mehiläinen Kotipalveluissa
Once you have received a service voucher granted by the wellbeing services county and chosen Mehiläinen Kotipalvelut as your service provider, you can start using the services.
Find the number and confirmation code from your service voucher.
Book an appointment for service voucher matters by calling Mehiläinen's customer service at 010 321 1320 (local network rate/mobile charge). Our customer service is open Mon-Fri from 6.00 am to 11.00 pm.
Call customer service (local network rate/mobile charge)
You can also send an email to kotipalvelu@mehilainen.fi or leave your contact information on the form, and we will contact you on the next business day.
After your contact, we will get in touch and jointly assess your service needs. During the assessment, we will plan together, based on your wishes and your service voucher decision, the assistance that is right for you. We will discuss your needs and wishes regarding the timing and content of the assistance.
Thank you for choosing us as your service voucher provider for home care, personal assistance, or informal care services.
How do I get a service voucher for home care services?
- You can get a service voucher for home care, informal care, or personal assistance services from the social and health services of your wellbeing services county.
- Receiving a service voucher requires that a representative of the wellbeing services county's social and health care, such as a representative of services for the disabled, assesses the need for the service.
- Palse.fi-External link or Parastapalvelua.fi-websitesExternal link, you can find out if your wellbeing services county grants service vouchers for purchasing social and health services.
Do this if you do not have a service voucher
If you do not have a service voucher or payment commitment granted by the wellbeing services county, you can also purchase our assistant services at your own expense as a private customer according to the price list. Contact us by calling 010 321 1320 (local network rate/mobile charge) or send an email to kotipalvelu@mehilainen.fi and book a free initial assessment.
Price information:
- Personal assistance from 30,90 €/hour
- Home care, Helsinki metropolitan area from 69 €/hour
- Home care, rest of Finland from 62 €/hour.
Additional information:
Possible evening and night supplements according to the collective agreement are added to the prices from 6 PM onwards. The minimum order is 2 hours.
- Our services are eligible for a household deduction. Up-to-date information on household deductions can be obtained from the Tax Administration.
- Assistant services can also be purchased VAT-free. Ask for more information on this when booking a free initial assessment.
Leave your contact information for service voucher matters
If you have a service voucher, you can leave your contact information on the form, and we will contact you on the next business day. The form will be sent to Mehiläinen Kotipalvelut customer service. Sending the form does not commit you to anything.
*Marked fields are mandatory.