

Occupational accidents
What should the employee and supervisor do in the event of an occupational accident?
What to do in the event of an occupational accident
Without an appointment. Our emergency services are also available without appointment.
Appointment booking. Book an appointment with the closest emergency services.
Remember to state during your visit that this concerns an occupational accident.
Is it an occupational accident?
An occupational accident refers to a sudden and unexpected event caused by an external factor that causes an employee injury or illness and that has occurred during work, at the workplace or during the commute between home and the workplace.
If you need help in assessing the need for treatment or are unsure whether it is an occupational accident, you can contact our customer service, which is open 24/7.
Who pays for the visit?
The employer's statutory occupational accident insurance covers the first appointment and is usually invoiced directly to the insurance company. If the treatment requires further examinations or procedures, the doctor will request a payment commitment from the insurance company.
Emergency Services’ customer service
If you need help in assessing the need for treatment or are unsure whether it is an occupational accident, you can contact our customer service, which is open 24/7.