Published 9/8/2026
Our home help is intended for the elderly, convalescents or anyone who needs a reliable pair of hands to manage everyday life. We always tailor the service individually according to the customer's needs and wishes.
From our customer service, you can obtain information about personal assistants and personal assistance services, as well as using a service voucher. Our customer service is open every day from 6:00 to 23:00 at 010 321 1320 (local network rate/mobile charge).
Call our customer service (local network rate/mobile charge) Contact us by email
Home help brings ease to everyday life just when a little extra assistance makes the day run smoother. The service is always planned individually according to your needs, and help is available, for example, for the following everyday chores and situations:
After the mapping, we will agree together on the content and schedule of the service. Home care services are always planned according to your individual needs, so that you receive help for the exact everyday situations in which you need it.
We agree on the start of home help and the times suitable for you. Our goal is to make getting help easy and bring reliable assistance as part of a smooth everyday life.
Home help can be purchased as a private customer on an hourly basis.
Evening and night supplements: Any evening and night supplements in accordance with the collective agreement will be added to the prices starting from 18:00. The minimum order is 2 hours.
Tax credit for household expenses: Our service is eligible for the tax credit for household expenses. Up-to-date information on the tax credit for household expenses is available from the Tax Administration.
VAT exemption: It is also possible to purchase the assistant service exempt from VAT. Ask for more information on the topic when booking a free initial assessment.
Book a free assessment, and together we will go over what kind of assistance you or your loved one needs. Based on the assessment, we can design a personalised and smooth home help service.
Through the form, our customer service will contact you within the next business day. The form is sent to Mehiläinen Home Care Services customer service. If you wish, you can arrange a free service assessment. Submitting the form does not commit you to anything.
Form is in Finnish.
Home help is worth considering when everyday chores begin to feel burdensome, take an unreasonable amount of time, or require another person's assistance to manage. Home help can also be a good solution when looking to support a loved one's independent living and make their daily life easier without the need for medical care at home.
Yes. The need for home help can also be temporary. The service may be suitable, for example, for a situation where functional capacity is temporarily impaired and additional help is needed with everyday chores during recovery. The need for home help and the content of the service can be assessed according to the situation.
Yes. You can also inquire about home help on behalf of a loved one. For example, an adult child can contact the service if they are concerned about their elderly parent coping at home or want to make their daily life easier.
Home help can facilitate everyday tasks that have become difficult or burdensome. When help is available for practical matters as needed, living at home can feel safer and everyday life more easily manageable. At the same time, the customer can retain as much of their own decision-making power and independence as possible.
Yes. The prerequisite for receiving home care does not have to be that a person cannot manage independently at all. In some situations, even a small amount of help can make everyday life significantly easier and help maintain an independent lifestyle for longer.
Home help focuses on smooth everyday life and practical assistance. It is not nursing care and does not replace treatment or a medical assessment performed by a healthcare professional. If the need for help is primarily related to the treatment of an illness or other healthcare service, the right service may be home care or home nursing.
Yes. Home help can also include social support and doing things together. For example, going outdoors together, having coffee, discussion or participating in recreational activities can bring meaningful things to do and encounters to the day.
Yes. Home help can be part of a broader whole, where the customer also has access to other services they need. It is worthwhile to assess the need for different services as a whole so that each form of help meets its specific need.