Published 9/1/2023
Log in to the online appointment booking service for occupational health care customers with your personal identity code to find your designated occupational health physicians and nurses. Alternatively, you can call our appointment booking number on +358 (0)10 414 00 (local network rate/mobile charge), which is available 24/7.
Be prepared to prove your identity in connection with your appointment.
Take the following with you to the appointment to make your visit smoother:
Remember to notify our staff
Your appointment history, examinations and, for example, information about your prescriptions are saved in OmaMehiläinen for your own use.
For more information on the content of your occupational health care agreement, please contact your workplace or call our customer service on +358 (0)10 414 00 (local network rate/mobile charge). For some customer companies, the use of occupational health care services requires a payment commitment. In this case, please make sure that you have the payment commitment with you when you arrive for your appointment.
As a rule, we invoice your employer directly for the occupational health care services included in your employer’s occupational health agreement. Please check the agreed payment method from your employer in advance. Please check the payment method from your employer in advance. For example, the practice may be that
If you have a payment commitment from your employer, please see the following instructions:
Occupational health agreements and the employer’s payment commitment do not always cover the office fees, all examinations and procedures. Check with your employer which services are covered by your occupational health agreement. You can also get more information by calling our customer service number. If you use services that are not covered by your occupational health agreement, you must pay for the services yourself.
For further information, please contact your designated occupational health nurse or call our customer service number.
You can easily cancel your appointment 24 hours in advance in the OmaMehiläinen service . If you have booked your appointment online, use the cancellation link in the e-mail confirmation to cancel the appointment.
You can also cancel your appointment by calling our customer service at 010 414 00 (local network rate/mobile charge) (open 24/7) or our service number 020 33 4400 (Mon–Sun from 6 a.m. to 10 p.m.). Dental appointments can be booked or cancelled by calling 010 273 8000 (local network rate/mobile charge) (open 24/7). Our customer service chat is also available.
We reserve the right to charge a fee for services cancelled later than 24 hours before the appointment or not cancelled at all.
You can see our available appointments in our online booking system . On the page, select a person or service, your city or region and the desired date, and the page will display the available appointments. Occupational health customers can log in to the occupational health booking system by selecting “Occupational health” at the top of the page and filling in the required information.
Not all appointments can be booked online. You can also ask about available appointments by contacting Mehiläinen's customer service by phone at 010 414 00 (local network rate/mobile charge) (open 24/7) or in our chat service.
You can book a health examination by logging in to the online booking system of occupational healthcare; go to “Occupational health” at the top of the page and fill in the required information. The booking system will suggest appointments with your occupational health nurse. You can see the durations of health examination by clicking on the drop-down menu “Vastaanotto” (‘Appointment’) above the appointments and selecting the instructed duration.
You can also contact our customer service for available appointments by calling 010 41400 (local network rate/mobile charge) (open 24/7) or by sending us a message in the chat service of our online booking system.
You can find the payment commitment form on our website in Finnish.
You can find the patient information form for your health examination on our website in Finnish.
Contact our customer service, your occupational health nurse or your employer for more information on the content of your occupational health agreement. You can contact our customer service by phone at 010 414 00 (local network rate/mobile charge) (open 24/7) or by sending us a message in our chat service.
If the login fails and the system does not recognise you as an occupational health customer, please contact your employer. You can also contact our customer service at 010 414 0666 (local network rate/mobile charge) (open 24/7) or send us a message in our chat service.
You can try updating or changing your browser. However, if the problem persists, you can send us feedback feedback or contact our customer service 010 414 00 (local network rate/mobile charge), avoinna 24/7, tai chat service. You can also contact the healthcare professionals in our customer service via Facebook. We are online on social media every day from 8 a.m. to 4 p.m.
You can log in and book an occupational health appointment in our online booking system. Click the “Occupational health” link at the top of the page and enter your information. If you are unable to log in and the system does not recognise you as an occupational health customer, please contact your employer. You can also contact our customer service by phone at 010 414 00 (local network rate/mobile charge) (open 24/7) or by sending us a message in the chat service.
You can view your appointments by logging in to the OmaMehiläinen service or by using the OmaMehiläinen app. You can also contact our customer service by phone at 010 414 00 (local network rate/mobile charge) (open 24/7) or by sending us a message in our chat service.
Your employer has specified which services are covered by your occupational health care agreement. The booking button is displayed in orange with the text ‘Be prepared to pay for the visit yourself’ if the service you have selected in the online booking system is not included in the occupational health care agreement or if the system cannot reliably determine whether the service is included in the agreement. If the service booked is not included in the agreement, you will have to pay for the costs yourself.
If you need to verify this, you can check with your employer or call Mehiläinen’s occupational health service number, +359 10 414 0666.
You can book a longer appointment if you have been instructed to do so. If you are booking an appointment for a health examination with an occupational health nurse, log in to the booking page by following the “Occupational health” link at the top of the online booking system. Select your occupational health nurse and the instructed duration in the “Vastaanotto/Terveystarkastus” (‘Appointment/Health Check’) section. If you need a longer appointment with a nurse, please contact our customer service at 010 414 00 (local network rate/mobile charge) (open 24/7).
If you need to book a longer appointment, you can book two back-to-back appointments, if you have been instructed to do so. If you are booking an appointment for a health examination with an occupational health nurse, log in to the booking page by following the “Occupational health” link at the top of the online booking system . Select your occupational health nurse and the instructed duration in the “Vastaanotto/Terveystarkastus” (‘Appointment/Health Check’) section.
If you need a longer appointment with a nurse, please contact our customer service at 010 414 00 (local network rate/mobile charge) (open 24/7) or in the chat service of our online booking system
