Digital Mail at Mehiläinen
With Digital Mail, you receive all messages, invoices, and documents sent by Mehiläinen quickly and securely. The use and activation of the service are free of charge, and you can easily use it with a phone or computer.
Mehiläinen is transitioning to digital mail to improve the customer experience and support its environmental values. This change is part of the continuous development of our services towards smoother and more responsible interaction.
Here's how to easily enable digital mail
Enabling digital mail is easy and it makes interactions smoother. Once you have enabled the service, messages sent by Mehiläinen will be automatically directed to your Digital Mail.
Please note that Kivra's current digital mail service will be integrated into Posti's OmaPosti service by the end of 2026. Both services can still be used normally.
Register
Register as a user of Kivra's or Posti's Digital Mail service easily with online banking credentials or mobile ID.
Go to Kivra's page External link
Go to Posti's pageExternal link
Accept messages from Mehiläinen
Ensure in the Digital Mail service settings that you have given permission to receive messages from Mehiläinen.
Receive and manage messages
Documents and announcements sent by Mehiläinen will appear in your Digital Mail immediately after they are sent. You can read, save, and archive messages in the Digital Mail service
After enabling digital mail
After enabling digital mail, all messages sent by Mehiläinen will be directed to your chosen service. This makes communication smoother and more efficient. If you do not wish to enable digital mail, you can still stick to paper mail. Please note that delivery times for paper mail may be slower than for digital mail.
Frequently asked questions about digital mail
Mehiläinen uses Kivra and OmaPosti digital mail services. You can choose the more suitable option for yourself from these two.
Kivra Digital Mail is one of the Digital Mail services operating in Finland, which enables the electronic reception of documents and messages sent by companies and public entities, such as Mehiläinen. It offers a secure and environmentally friendly alternative to traditional paper mail.
Digital mail is not mandatory, but it is a recommended way to receive messages from Mehiläinen. You can decide yourself whether you want to receive messages electronically to Digital Mail or as traditional paper mail. Using digital mail improves data protection and speeds up information flow.
OmaPosti is an electronic service offered by Posti, which operates on a similar principle to Digital Mail services. It enables the electronic reception and management of letters, invoices, and other documents.
If you do not enable digital mail, you will still receive messages and documents sent by Mehiläinen as paper mail. However, it is good to note that delivery times for paper mail can be longer than for digital mail. Digital mail offers a faster and safer way to receive important information.